Awards
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SWA 100 Indonesia Best Wealth Creator 2021
PT ACE Hardware Indonesia Tbk. (ACES) won an award at SWA 100 Indonesia Best Wealth Creator 2021. ACE managed to rank 12th as Indonesia’s Best Public Companies Based On WAI (Overall) 2021. The virtual awarding ceremony was held on September 23rd, 2021. The award was given by Mr. Kemal Gani as Group Chief Editor SWA and received by Mrs. Tarisa Widya Krisnadi as Managing Director PT ACE Hardware Indonesia Tbk.
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Bisnis Indonesia Award 2021
Another achievement made by PT ACE Hardware Indonesia Tbk. (ACE) in the third quarter of 2021. ACE took home The Best Issuer from Retail Trade Sector title at Bisnis Indonesia Award 2021. The awarding ceremony was held virtually on Wednesday, 15 September 2021. The award was received by PT ACE Hardware Indonesia Tbk. Managing Director, Mrs. Tarisa Widya Krisnadi. Bisnis Indonesia Award (BIA) is an annual awarding event held by Harian Bisnis Indonesia as a form of appreciation towards companies listed on the Indonesian Stock Exchange. BIA 2021 picked the “Growth in Pandemic” theme to appreciate issuers who managed to survive through the Covid-19 pandemic, and even made growth without abandoning good corporate governance principles.
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Service Quality Award 2021
PT ACE Hardware Indonesia Tbk. (ACE) received an award by Service Quality Award 2021 in Modern Home Builder category with Diamond level achievement. The award was held by CARRE and Marketing Magazine and given to ACE in August 2021. It marks the eleventh time ACE received an award from the Service Quality Award (SQA). Previously, ACE managed to take home the same award in 2008, 2009, 2011, 2013, 2015, 2016, 2017, 2018, 2019 and 2020. ACE’s success in achieving Diamond rank at SQA 2021 is a proof of customer’s satisfaction towards ACE’s customer service or service center. It is also a form of appreciation to all the related teams who are committed to maintaining customer’s satisfaction and developing relationships with customers.
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WOW Brand Award 2021
ACE Indonesia entitled with a Gold Champion at WOW Brand Award 2021. This award were given to the most recommended brands by the public. The award itself were based on survey conducted by MarkPlus, Inc. towards 3.500 respondents in Jakarta, Tangerang, Bandung, Surabaya, Medan and Makassar. The survey refers to WOW Marketing concept which adopting 5A marketing principle: Aware, Appeal, Ask, Act and Advocate introduced by Prof. Philip Kotler - the Father of Modern Marketing. All these five factors then to be measured with Brand Advocacy Ratio (BAR) method to find brands with the highest BAR as the winner for each category. This award once again proved how ACE Indonesia took place in customer's heart and succesfully become the main shopping destination for people who's looking for home improvement needs.
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Customer Experience Service Quality Award 2020
ACE won a Customer Experience in Purchase Home Builder at Outlet or Store award at the Customer Experience Service Quality Award 2020. This award were presented to service providers from the industry which have given the best service to their customers in the product and service sectors based on National Customer Experience Perception Survey CSSQI 2020. This marks the tenth times ACE receiving the same award since 2008, 2009, 2011, 2013, 2015, 2016, 2017, 2018, 2019 and 2020.
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WOW Brand Award 2020
ACE Indonesia succesfully took home the Bronze Champion title for Home Appliances category at the WOW Brand Award 2020. This is the sixth time ACE received the same awards. The award itself were based on survey results conducted by MarkPlus, Inc. through one of its' division, MarkPlus Insight towards 5.800 respondents spread in big cities all over Indonesia. The survey were referred to WOW Marketing concept which adopted the 5A marketing concept: Aware, Appeal, Ask, Act, Advocate introduced by The Father of Modern Marketing, Prof. Philip Kotler.
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Best of the Best Awards 2020 & Trifecta Award
On December 10th, 2020, ACE Indonesia received Best of the Best Awards from Forbes Indonesia. It is an award given to 50 Indonesian publicly listed companies with the best long-term performance. This is the eight Best of the Best Awards for ACE since the first one in 2012. ACE consecutively received the awards on 2012, 2013, 2014, 2015, 2016, 2018, 2019 and 2020. For this remarkable achievement, ACE also received the Trifecta Award - a special award for companies who managed to earn Best of The Best Awards for three years in a row.
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Service Quality Award 2019
ACE managed to receive another award this year at the Service Quality Award 2019 for Modern Home Builder - Conventional category. The award is given to a company that achieved exceptional total service quality satisfaction based on Customer Perception Survey SQIndex 2019. This is the ninth time ACE receiving the same awards since 2008.
