FAQ

How to use this website?

You have to be minimum 18 or having a parental supervision to access this website. The contents available for this website is solely for information. The particular service and related features available in this website may require registration or membership. If you chose to register for every service or features, then you agreed to give accurate and updated information about you, and to update the information if there is a change.

Every user of this website will be responsible to keep their password and other identity accounts to keep the privacy safe. The user will be fully responsible for every activity related to password or account. Besides that, you have to tell us if there is something inappropriate about your password or account. PT Aspirasi Hidup Indonesia Tbk is not responsible or under any obligation to directly or indirectly, on any loss or harm or caused by, or related by, your failure to comply this part.

What are security and secrecy policy in this website?

PT Aspirasi Hidup Indonesia Tbk will keep the secrecy of their customers. Therefore, we are responsible for obtainable information about customer privacy and will cover your privacy any time. This policy is enforced as a form of commitment to keep your privacy. We have the right to make changes on this policy any moment and will inform the website users by doing information update in the website. This policy is applied for every user / customer of our website, without exception.

The data / information given from the customers will be kept secret and will not be given to other instance / companies. The information gathered is taken accordingly from the customers', which will help us in providing new product information demanded or required for the customer. We used customer data information for processing and customer confirmation. Every time there will be a chance on price and stock change. Every time something is needed from the law, we will give information about customer towards the government or third party or other related formal institutions.

Furthermore, we will use or give the customer information as it is permitted by law to protect rights or possession of PT Aspirasi Hidup Indonesia Tbk's customer, website, or the users. The data informed is only partly or wholly on contracted or authorized by the company. To improve our service to customers, we will expand and upgrade our service to meet our customers' needs.

What are the benefits of ACE website?

ACE website, which is easily accessible, wants to bring ACE closer to all its Customers, Stakeholders, and Shareholders. Many various information and facilities are available, from the inception of ACE's presence in Indonesia, stores distribution, products and services offered, membership facilities, and more. Hopefully, this website can deliver required information, also facilitate the needs of people referring ACE.

Is information in this website accurate?

We strive to give the most accurate information in this website. However, if there are some differences between website's contents and facts in reality, you can make any confirmation to us. PT Aspirasi Hidup Indonesia Tbk will correct the issues and renew all related information as soon as possible.